Privacy Policy
Effective date: 4th January 2026
Introduction
Subjam Limited ("we", "us", "our") operates subjam.radio (the "Website"). This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
Information You Provide
- Newsletter Signup: First name, last name, and email address when you subscribe to our newsletter
- Contact Forms: Name, email, and any information you include in form submissions
Information Collected Automatically
- Analytics: Anonymised page view data through Umami (no personal data or cookies)
- Server Logs: IP addresses and browser information for security and performance
How We Use Your Information
| Purpose | Legal Basis |
|-------------------------------------------|---------------------|
| Send newsletters you subscribed to | Consent |
| Respond to your enquiries | Legitimate interest |
| Operate and improve the Website | Legitimate interest |
| Maintain security and prevent abuse | Legitimate interest |
Third-Party Services
We use the following third-party services that may process your data:
Resend (resend.com)
Processes form submission emails on our behalf. Data processed in the USA under Standard Contractual Clauses. https://resend.com/legal/privacy-policy
Mailchimp (mailchimp.com)
Manages our newsletter mailing list. Data processed in the USA under Standard Contractual Clauses. https://mailchimp.com/legal/privacy/
Mixcloud (mixcloud.com)
Hosts our archived shows. When you use embedded players, Mixcloud processes data under their own policy. https://www.mixcloud.com/privacy/
Umami (umami.is)
Provides privacy-focused analytics. No personal data is collected or stored. https://umami.is/privacy
Data Retention
- Newsletter subscribers: Until you unsubscribe
- Form submissions: 2 years, then deleted
- Analytics data: Aggregated, anonymised, retained indefinitely
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing of your data
- Object to processing based on legitimate interests
- Data portability – receive your data in a portable format
- Withdraw consent at any time for consent-based processing
To exercise these rights, contact info@subjam.co.uk. We will respond within one month.
Newsletter Unsubscribe
You can unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email or contacting us directly.
International Transfers
Your data may be transferred to service providers outside the UK. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the UK Information Commissioner's Office.
Security
We implement appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls.
Changes to This Policy
We may update this policy periodically. Material changes will be posted on this page with an updated effective date.
Contact Us
For privacy enquiries or to exercise your rights:
Subjam Limited
Unit 6 Modular Business Park, Stevenage, Hertfordshire, SG1 2FZ
Email: info@subjam.co.uk
You have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: ico.org.uk
Helpline: 0303 123 1113